Leadership During Hard Times

Leading – and Succeeding – in a Downturn Your positive energy will help your team get through hard times. However, when the economic conditions are challenging, this excitement and positive energy can weaken. People feel the pressures of work, and they fear for their jobs. These worries and fears present a significant challenge for leadersContinue reading “Leadership During Hard Times”

So What Now?

Recently we find ourselves submerged in quite a bit of adversity as a nation. We are in positions where we are being told to use discretion when socializing. The new buzz word has become “social distancing.” Many people who suffer from seasonal allergies are now wondering if they have been exposed to COVID-19 somehow. WeContinue reading “So What Now?”

Lessons Learned From My Biggest Critic

I have recently learned that I have been a Coach in one form or another most of my life. Being a hospitality service guru and trainer was only a part of it. The beginning of my coaching journey started when I became a mom, and I never realized it. Being a mom shaped me intoContinue reading “Lessons Learned From My Biggest Critic”

Entitled Enabled Rockstars

  Ever hear the expression: Same issue, different place? When you hear this expression, are you able to apply it to a current situation in your life right now? Whether it is work, home, or otherwise? You are probably able to do so because there is a negative pattern that has developed that needs toContinue reading “Entitled Enabled Rockstars”

How Do You Show Up? (Part III) Nasty People

It was fall 2005. I was in the prime of my training career at one of the best hotels I have had the pleasure of working for. It was my favorite hotels not just because it was beautiful, but the people I worked with were just divine. The leaders made it easy to work there. ItContinue reading “How Do You Show Up? (Part III) Nasty People”